The worldwide Microsoft 365 outage continues, leaving users unable to access email and disrupting features in Teams, Copilot, and other services, although Microsoft says recovery efforts are making progress. Issues emerged on Thursday, November 12, with nearly 130,000 Outlook reports recorded on Downdetector shortly after 1 p. m. Eastern, according to the Associated Press . The disruption extended to businesses and government operations, with Japan confirming a significant impact on government IT systems. Exchange Online is at the center of the incident. Microsoft’s service health page says affected users may have trouble opening mailboxes through Outlook on the web, desktop, and mobile. Messages may also be delayed. Exchange accounts accessed through other clients such as Apple Mail are also experiencing problems because the disruption involves Microsoft’s underlying infrastructure. Similarly, the disruption has reached third-party AI services that connect to Microsoft accounts. The outage is also interrupting Microsoft 365 features that rely on Exchange. Copilot chats may fail, and the assistant may be unable to retrieve work emails, calendars, or files…
