Fitbit users’ daily metrics are missing from the Google Health app
The issue might have been caused by a software update
Google says a fix is not coming ‘in the immediate future’
Users of the best Fitbit devices are reporting that several key health metrics have gone missing from the Google Health app synced to their wearables , with stats like heart-rate variability, blood oxygen and more nowhere to be found. And it gets worse, as Google has admitted that there might not be a fix for some time to come. The issue came to light on social media , where multiple threads have sprung up full of users frustrated that, instead of their usual complement of stats, many metrics are simply reading ‘No data.’ Based on the reports, the problem seems to be affecting breathing rate, blood-oxygen levels, resting heart rate, skin-temperature variation, and more. For some people, their Fitbit device was still able to record their sleep stats overnight, and previous days’ metrics continue to show up. However, more recent data compiled in the Vitals section is what appears to be affected. This will no doubt be a frustrating occurrence for Fitbit users wanting to keep up with their latest health metrics. Yet further investigation appears to have revealed a potential culprit. Google responds
(Image credit: Fitbit) Back on Reddit, Fitbit’s 5. 12 update has been suggested as the potential cause of the problem. “After the 5. 12 update this particular issue started to arise,” one person noted , before asking: “did you update the app recently?”…
